Support center
Frequently Asked Questions
This AV design software FAQ answers the most common questions from buyers, including payments, trials, delivery flow, and enterprise onboarding.
What payment methods do you support?
We can support credit card, Stripe payment links, WeChat Pay, and Alipay depending on your region and order type.
Is there a trial for Arclyn AV Studio?
Yes. A 30-day trial can be activated after you submit your request through the contact form.
How do I receive the software after purchase?
After confirmation, you receive delivery instructions and activation information by email.
Can you provide invoices for business customers?
Yes. Electronic invoices are available for both individual and company purchases.
What if I need more than 50 devices?
Please contact sales directly for enterprise licensing and deployment planning.